CrossCountry Train Information
From WiFi and catering, plan ahead and make the most of your journey
When travelling across the CrossCountry network, our passengers can enjoy the peace and comfort of our trains. Equipped with everything you need to enjoy a pleasant journey, you can find everything from top-notch catering and spacious luggage storage to free WiFi and comfortable seating on CrossCountry trains.
Not sure where to stand to get on at the right coach? Most train stations will have information screens on the platform showing you the formation of the train, which will help you to decide where best to wait before boarding. Some services change direction during the journey, particularly at Birmingham New Street, Reading, and Derby.
CrossCountry Train Types
When you are travelling with us on CrossCountry trains, there are a couple of different train types you might be travelling on. Whether you're on-board a Voyager or a Turbostar, whether travelling from city to city or through the countryside - you are set for a comfortable journey through Great British landscapes, with everything you need to make the most of your time on-board.
Voyager Trains
Voyager trains are one of CrossCountry's train types, primarily offering long-distance services along the CrossCountry network. Voyager trains are formed of four or five coaches, and can be coupled together to create a much longer train. We have recently secured a further twelve Voyager trains, three of which are in now in service in a significant boost for capacity.
Voyager train layout
Voyager trains have four or five coaches, and trains are often made up of multiple coupled carriages. Some Voyager trains come equipped with a shop on-board. On trains which have an on-board shop, you can find the shop in Coach D. On all Voyager trains, you can find First Class seating* in Coach A, while Coaches B-F are Standard.
- First Class: Coach A
- Bicycle storage: Coach D
- Large luggage storage: Coach D
- Wheelchair space: Coach A (First Class only) and Coach F (Standard)
- Toilets: Coaches A, B, C, F
- Unreserved: Coach B
- Shop: Coach D (on selected services).
Turbostar Trains
Turbostar trains the train type you will often find on regional journeys along the CrossCountry network. With two or three coaches per train, they're often coupled into longer trains to help more of our passengers get to their destination in comfort.
Turbostar train layout
Turbostar trains have a range of seating options, including airline style seats and table seats. Whether you prefer privacy on your journey or like to work on your laptop, Turbostar trains have seating options to suit you. There is also luggage storage and bicycle storage to help you make the most of your travels.
- Bicycle storage: Coach C
- Wheelchair space: Coach C (Standard class only)
- Toilets: Coach A
- Accessible toilets: Coach C
- Catering: Information about catering on-board Turbostar services.
Download Turbostar train layout PDF
CrossCountry Train Refurbishment Programme
CrossCountry are working hard to refurbish both of our train fleets to ensure our passengers are comfortable while travelling with us. The first fully refurbished Turbostar trains will come into service early 2025.
Travelling with CrossCountry
*First Class is available on routes operated by our Voyager trains. Please use a journey planner to see services that offer First Class.
Our Trains FAQs
At CrossCountry, our trains are generally pet-friendly. Subject to the following conditions, certain pets are permitted free of charge:
- Dogs, cats, and other small animals can travel on our trains provided they do not endanger or inconvenience other passengers and staff.
- A maximum of two pets per passenger are permitted.
- Dogs must be kept on a lead at all times, unless contained in a basket. Dogs without leads, cats, birds, and small animals must be carried in an enclosed basket, cage, or pet carrier. It must be rigid and not open, and the animal must be able to stand and lie down in comfort.
- Animal carriers must not occupy seats, otherwise you will incur an extra charge
On board our trains, there is a very limited amount of luggage storage space.
Please visit our luggage page for more information.
All CrossCountry trains are accessible. For more information and to book assisted travel you can check our Travel Assistance page.
Yes, all our train services can carry manual or powered wheelchairs, and mobility scooters, if they aren't bigger than:
Width 700 millimeters, length (including footplates) 1200 millimetres, weight (Including passenger) 300 Kilograms.
Please note: when travelling with a mobility scooter, this must be folded and stowed in the luggage compartment
Mobility Scooters and Motorised Wheelchairs cannot be charged onboard due to a difference in voltage.
CrossCountry know how important it is for our passengers to stay in touch whilst on the move, so there is WiFi available on every CrossCountry service. Subject to availability and usage restrictions.