Advice for customers making future travel plans
Network Rail has to make late changes to timetables to be introduced from 20 May.
If you wish to purchase Advance tickets and/or travel after that date, train times will be confirmed later than usual.
Click here to see if your travel plans may be affected.
Information about CrossCountry's new-style tickets
Buy tickets for any train journey in Britain. We cross more of the country than any other train company.
You should always try to buy your train ticket before you board the train. However, we recognise that in some circumstances, such as retail facilities being unavailable at a station that day, this is not always possible.
We are updating the machines used to sell tickets on board our trains, witch will now be issued as paper roll tickets similar to a shop till receipt or cinema ticket.
When exiting a station, some will have ticket barriers with barcode readers where you scan the barcode now featured on the ticket to open the barriers. At stations where barcode readers are not available, please show your ticket to a member of staff and they will open the barrier for you.
It is not possible to purchase a train ticket on board our trains for travel across London as they are not currently accepted at Transport for London operated stations.
Below is an example of one of our paper roll tickets, the table below explains the information displayed on your ticket.
|3||Information on ticket restrictions|
|5||First Class or Standard ticket|
|9||Information regarding ticket validity|