Reserve a seat up to 10 minutes before travel by text message

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Station Finder

This free service is available on the majority of CrossCountry services for Anytime and Off-Peak ticket holders, in both Standard and First Class. This service is also available to season ticket holders.

Reservations are subject to availability and are free of charge by CrossCountry. Please check with your network operator for any SMS charges.

How do I make a ten minute reservation?

Text messages are based on three letter station codes. To make a ten minute reservation on the 09:42 from Birmingham New Street (BHM) to Cheltenham Spa (CNM), you would text BHM CNM 0942 to the number 07537410037.

Enter your journey details below and we’ll give you the code you need to text to 07537410037.

Please note, we have temporarily disabled our TMR service due to seat restrictions on board our trains, please visit here under the ‘Before you travel’ tab to find out how to reserve a seat, and what we’re doing to keep you safe on your journey.


General reservations

You can reserve a seat on CrossCountry services when:

  • You buy a ticket before the day of travel
  • You buy a ticket with a reservation on the day of travel via the CrossCountry website or Train Tickets app.
  • You sign into the CrossCountry website via the ‘My Account’ button to amend an existing journey
  • You call Passenger Assist or the CrossCountry call centre on the day of travel (only when purchasing a ticket or amending an existing booking).

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