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Please note: You must have a seat reservation before you board our trains. If you have booked in advance online or at a station, you will have received your seat reservation at the time of booking. If you are a season ticket holder, or booked your journey and haven't received a seat reservation, please use our Ten Minute Reservation service below to book a seat.
This free service is available on all CrossCountry services, in both Standard and First Class.
Reservations are subject to availability and are free of charge by CrossCountry. Please check with your network operator for any SMS charges.
We've put together the tool below so you can search for the service you would like to reserve a seat on. It's a simple three step process:
Search for your origin and destination, and select First Class or Standard Class, please note; to reserve a seat in First Class, you will require a valid First Class ticket.
Select the code generated from your journey search, which will include your origin station code, your destination station code, and the time of your journey. For example:
If you would like to travel on the 09:42 from Birmingham New Street (BHM) to Cheltenham Spa (CNM), your text code would look like this 'BHM CNM 0942'. Then you simply text that code to the number 447537410037.
Use the link generated, and this will auto generate a text message on your device (mobile only), if for some reason the link doesn't auto generate a text message, simply type out your code and text it to 447537410037.
You will then receive a response with your seat reservation, please have this handy along side your ticket when you board the train.
You can reserve a seat on CrossCountry services when: