Reservations

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Book ahead and stay safe

We have introduced social distancing on–board; this means we’re only able to use approximately one quarter of the seats on our trains. 

Our customers safety is our number one priority, so to ensure you and others are safe during your journey with us, we advise that you book in advance and reserve a place on a specific train. When buying a ticket to travel with CrossCountry on or before Sunday 6 September, you won’t receive a specific seat reservation, but rest assured, you will have a reserved place on your selected train.

For journey’s with us from Monday 7 September, you will need to make a seat reservation which can be done when booking directly through our website, mobile site or Train Tickets app. The seat reservations will allow all customers to social distance themselves by using window seats only, we ask that when you travel, please stick to your given seat reservation so that everyone can travel safely. For more information on seat reservations and our FAQs please visit here.

We have created a table to quickly summarise how busy reservations have been on our services last week, by the time of day in a simple 'traffic light' format. If you are flexible with your travel arrangements, please use this information to select quieter services. We will be updating this on a weekly basis.

 

Key Service based on the level of reservations made
Quiet Service
Normal Service
Busy Service
No Service

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  05.00 - 06.59 07.00 - 08.59 09.00 -12.59 13.00 - 15.59 16.00 - 18.59 19.00 - 20.59 21:00 - 22:59 23:00 - 23:59
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

 

 

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