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Manchester Attack – Important Train Ticket Information
Following the tragedy in Manchester on the evening of Monday 22nd May, CrossCountry will be allowing customers with pre-booked tickets to/from Manchester to travel at any time from today until Sunday 28th May. Customers are advised to travel as close to their booked train time as possible, even if they are not travelling on their original booked travel date.
For customers who have booked to travel to/from Manchester within the next 12 weeks and decide not to travel, then a full refund will be given with no administration fee. Please contact the Customer Relations team of the company you purchased your ticket from or return to any station if you purchased your ticket from a station.
If you are travelling today, you can check if there are any disruptions on your route.
The travel updates information on this page are updated continually, so as soon as a problem is solved we'll let you know. You can choose to view updates for today, tomorrow, or a specific date. You can also see updates for CrossCountry journeys or all train companies.