Access for All: Newport

For CrossCountry, it is important to us that all passengers can travel Britain by rail easily and smoothly. To help all passengers on their journeys, we have put together a guide to Newport station in South Wales so you can plan your journey with all the information you need about station facilities and accessibility. 

If you are travelling with CrossCountry, be sure to check the CrossCountry accessibility information ahead of your journey to find out how to make your journey easier. 

Key facilities at Newport station

Indoor areas

At Newport station, there is an indoor waiting room within the station, which is accessible to passengers Monday-Sunday between 06:00 and 22:00. 

There are also toilets available at the station, including accessible toilets and baby changing facilities. Toilets are located on Platform 1, Platform 2, and Platform 4. 

You can also find a newsagent on Platforms 2 and 3, and refreshment facilities on Platforms 2 and 3, to keep you fed, watered, and entertained on your journey. 

Accessibility features

Accessible toilets are available, with National Key toilets located on Platform 2, operated by a radar key. 

The station also has step-free access to all platforms. Access to the platforms may be from the street in some instances, while other access may be via ramps within the station. Passengers will also find accessible ticket barriers, counters, and ramps for train access if needed. 

For passengers with hearing disabilities, an induction loop is in operation.  

Accessible parking is available, with up to 16 spaces in the two car parks at Newport station. 

Ticket office

There is a ticket office in operation at Newport station, which is open Monday – Friday between 05:45 – 20:00; Saturdays between 06:30 – 20:30; and on Sundays between 08:00 – 19:45. 

At the ticket office, you can collect pre-paid tickets and purchase tickets from attendants or ticket machines. Passengers can also top-up Smartcards at the ticket office, but cannot purchase Smartcards. 

Direct CrossCountry routes to Newport

Get live information on direct CrossCountry routes to Newport

Where are you travelling from? Select location Aberdeen Alnmouth Arbroath Ashchurch for Tewkesbury Attenborough Audley End Banbury Basingstoke Bath Spa Beeston Berwick Birmingham Birmingham Airport Birmingham University Bodmin Bournemouth Bristol Bristol Parkway Brockenhurst Burton-on-Trent Caldicot Camborne Cambridge Cardiff Cheltenham Chepstow Chesterfield Coleshill Parkway Coventry Crewe Cupar Darlington Dawlish Derby Doncaster Dunbar Dundee Durham Edinburgh Edinburgh Haymarket Ely Exeter Glasgow Gloucester Hayle Hinckley Inverkeithing Kirkcaldy Ladybank Leamington Spa Leeds Leicester Leuchars Liskeard Long Eaton Lostwithiel Lydney Macclesfield Manchester Manea March Markinch Melton Mowbray Montrose Morpeth Motherwell Narborough Newcastle Newport Newton Abbot Nottingham Nuneaton Oakham Oxford Paignton Par Penzance Peterborough Plymouth Reading Redruth Severn Tunnel Junction Sheffield South Wigston Southampton Southampton Airport Spondon St Austell St Erth Stafford Stamford Stansted Stockport Stoke-on-Trent Stonehaven Tamworth Taunton Teignmouth Tiverton Torquay Totnes Truro Wakefield Water Orton Weston-super-Mare Whittlesea Willington Wilnecote Winchester Wolverhampton Worcestershire Parkway York

Travelling to

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Onward travel from Newport station

Travelling to Newport station by car

There are two car parks available at Newport station, which are operated by APCOA. 

The High Street car park is available to use Monday-Friday, with 20 spaces available including 2 accessible car parking spaces.  

The Godfrey Road car park is available to use Monday-Sunday, with 246 spaces available including 14 accessible car parking spaces. 

Both car parks have CCTV in operation. Both car parks are accredited with a Disabled Parking Award from DMUK, offering accessible car parking equipment when required. 

Travelling to Newport station by bicycle

If you are travelling to Newport by bicycle, there are plenty of places to store your bike at the station. There are 62 stands in total, split across two locations. You can find storage for 50 bicycles on Platform 1, with an additional 12 places located outside the Godfrey Road entrance. 

If you’re travelling with your bike, check out CrossCountry’s guidance on bicycles on board ahead of your journey. 

Travelling to Newport station by public transport

Newport bus station is located nearby to Newport station, offering onward links to South Wales and beyond. The bus station is a short distance (8 minutes on foot) along a main road. 

The local community and support network

Nearby to Newport station, there are plenty of businesses, coffee shops, and hotels where passengers can find assistance if needed. There is a Costa Coffee located close to the station, as well as a Travelodge with a 24-hour reception. 

Local to Newport is the Newport Access Group, working towards a more accessible city.  

If you’re planning to visit Newport, don’t forget to book Advance rail tickets via our website or the CrossCountry app. Before you travel, make sure to check scheduled train times to find the best journey for you. If you need more information, you can contact us here.