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Train operators can only release tickets for sale up to 90 days in advance.
But don't worry, you don’t have to miss out - Be the first to hear when tickets are available with our FREE ticket alert.
E-mail me when tickets become available Back to calendarIf you have been delayed on a CrossCountry train, then you may be entitled to National Rail Travel Vouchers or a cash alternative.
Make a Delay Repay claimDelay Repay terms and conditions
Apologies to any passengers that are currently experiencing or have experienced delays. We’re always looking to minimise delays and make sure we manage disruption as effectively as possible. Let us know how you think we handled it and how we can improve in future by completing our survey here.
CLOSED
From Sunday 14 March 2021, our Customer Relations hours will be:
Sunday: 08:00-16:00
Monday – Friday: 08:00–18:00
Saturday: 08:00–16:00
For help with a booking you have already made with CrossCountry online, please view your online account to make amends.
Our web support lines are open Monday - Friday: 08:00 - 20:00, Saturday - Sunday: 09:00 - 17:00. Or please contact us via email on sales.support.crosscountry@trainsfares.co.uk
We're here if you need extra help when making your journey. You can find information about Passenger Assist on the Travel Assistance page.
To book travel assistance, please contact the Passenger Assist team who are open 7 days a week 08:00 - 20:00: