Home Help & Support FAQs Buying Tickets What is a Smartcard? Buying Tickets Buy tickets + Back to Questions What is a Smartcard? Please visit our Smartcards page for more information Related Questions Where can I find my ticket collection reference? Why are my reserved seats not grouped together? What if my mobile phone battery has run out when I board the train and I can't show my M-ticket? What do the messages on seat reservation displays mean on-board CrossCountry services? What catering facilities are available on board? Did you find this page useful ?Your feedback will help us to improve this page. Yes, this page was useful No, this page was not useful What did you find most useful ? (Optional) What was it you were trying to do ? (Optional) This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. CAPTCHA Leave this field blank