Coronavirus (Covid-19) - Travel advice and guidance - please visit here for more information
Timetable updates - please visit here for more information
Due to significant disruption on GWR, TransPennine Express & LNER services, our services are expected to be busier than usual today. All our services will continue to operate as planned. We are doing everything we can to accommodate passengers. Additional services have been put in place to support GWR on 10 May. Please see here for details.
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You can now avoid the ticket office queue by purchasing your ticket on our website, mobile site or your smartphone, and immediately get them sent to your device via our app. All you need to do is download the CrossCountry app.
To travel, simply click the ‘activate’ button on the screen before you travel. Gone are the days of queuing up at ticket offices or ticket machines. If you’re travelling from a station with a ticket gate, simply tap it on the barcode reader, and the gate will open for you. If a barcode reader is not available then a member of staff will be able to help. On board, simply show the screen to the inspector, who will be able to scan your barcode. We are now selling m-Tickets on the majority of CrossCountry routes; in addition, you can use them on other train companies’ services.
Please don't forget to charge your mobile in advance of travel; if you are unable to display your m-Ticket, a new ticket at the full fare will have to be purchased in order to travel. It’s your responsibility to make sure there is sufficient battery so your ticket can be seen.