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Please note: We are currently experiencing a high number of Delay Repay claims, if you have received a case reference your claim will be processed as soon as possible, you do not need to contact our teams.

Industrial action announced for Saturday 13, Thursday 18 and Saturday 20 August -  more information.

Due to strike action by the ASLEF union, there will be no CrossCountry services running on Saturday 13 August - more information

Get travel information on the go with our free 'Train Tickets' app

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Your Journey

  • Choose up to 3 different Railcards

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Your journey

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Station Finder

 Our handy app gives you all this information directly to your phone:

  • Live train times
  • Up to date travel information
  • Platform information

 Plus, search for any train journey in Great Britain.

  • Buy up to 10 minutes before departure
  • Conveniently purchase and download tickets to your phone
  • Download our 'Train Tickets' app from one of the stores below:

   

e-Tickets

Choose the e-Ticket delivery option when you book on our site or Train Tickets app and we’ll e-mail your ticket to you directly. You can view your ticket in our app at any time or save it on your smartphone if you would prefer. If you don’t have a smartphone, you can print at home or at work.

To travel, simply tap the barcode on your e-Ticket onto the barcode reader and the barrier will open for you. If a barcode reader is not available, then a member of staff will be able to assist you. On-board, simply show the barcode to a member of the train crew when requested.

Please don't forget to charge your mobile in advance of travel; if you are unable to display your e-Ticket, a new ticket at the full fare will have to be purchased in order to travel. It’s your responsibility to make sure there is sufficient battery so your ticket can be seen.

For more information, please visit our dedicated e-Tickets page.

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