Due to industrial action by the RMT Union we will be running a significantly reduced service on many routes on Sunday 25 August.
Customers looking to travel between Yorkshire, the North East and Scotland are strongly advised to avoid travelling on Sunday. We will do all we can to keep customers informed and updated, so please check this page regularly for the latest information.
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You can now avoid the ticket office queue by purchasing your ticket on our website, mobile site or your smartphone, and immediately get them sent to your device via our app. All you need to do is download the CrossCountry app.
To travel, simply click the ‘activate’ button on the screen before you travel. Gone are the days of queuing up at ticket offices or ticket machines. If you’re travelling from a station with a ticket gate, simply tap it on the barcode reader, and the gate will open for you. If a barcode reader is not available then a member of staff will be able to help. On board, simply show the screen to the inspector, who will be able to scan your barcode. We are now selling m-Tickets on the majority of CrossCountry routes; in addition, you can use them on other train companies’ services.
Please don't forget to charge your mobile in advance of travel; if you are unable to display your m-Ticket, a new ticket at the full fare will have to be purchased in order to travel. It’s your responsibility to make sure there is sufficient battery so your ticket can be seen.