Saturday 14 and Sunday 15 November

 - Due to a shortage of train crew, some CrossCountry services may be subject to short notice changes or cancellation. Please check carefully before departing to see if your plans may be affected, and remember to leave extra time for your journey - More information.
BSL
Placeholder
Buy tickets

Buying Tickets

qtt-img
Back to Questions

How can I apply for a refund or cancel my ticket?
buying_ticket

CrossCountry can only assist with refunds on our services when you have purchased the ticket directly from us. Otherwise, you will need to contact the original retailer.

Please visit our refunds and amends page for more information

Did you find this page useful ?

Your feedback will help us to improve this page.

What did you find most useful ? (Optional)

What was it you were trying to do ? (Optional)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

CAPTCHA
Connect with CrossCountry Trains
Facebook Instagram Twitter
Cross Country Logo XC Trains Limited. Registered in England. Registered No:04402048. Registered Office: XC Trains Limited, Admiral Way, Doxford International Business Park, Sunderland, SR3 3XP
Certifications Certifications Certifications
XC Trains Limited. Registered in England. Registered No:04402048. Registered Office: XC Trains Limited, Admiral Way, Doxford International Business Park, Sunderland, SR3 3XP
XC Trains Limited. Registered in England. Registered No:04402048. Registered Office: XC Trains Limited, Admiral Way, Doxford International Business Park, Sunderland, SR3 3XP