Back to Questions What is Delay Repay and how do I claim compensation for a delay to my journey?
What is Delay Repay and how do I claim compensation for a delay to my journey?
Delay Repay is a national compensation scheme to assist passengers experiencing delays.
You can claim compensation if you're delayed by 30 minutes or more (including cancellations) when you travel with us.
For more information and to apply, please visit our Delay Repay page.
