Disabled Persons Railcard
Save 1/3 on most rail fares with a Disabled Persons Railcard
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What is the Disabled Persons Railcard?
At CrossCountry we believe that rail travel should be available to all. You should not have to compromise your plans if you have a disability, and you should not have to pay more. A disabled persons railcard provides discounted rail travel for up to three years, and with savings of up to 1/3 off the regular price. Even better, if you are travelling with a carer or friend, they can benefit from savings too. We offer these discounts to encourage you to explore the country on CrossCountry. Browse our popular destinations to plan your next outing.
Keep reading to discover how to order your Disabled Persons Railcard, how much one costs and the other benefits and restrictions on its use.
Who can qualify for a Disabled Persons Railcard?
The Disabled Persons Railcard is for people with a disability which can make travelling by train difficult.
You can qualify if you:
- receive Personal Independence Payments (PIP) or Adult Disability Payment (ADP)
- receive Disability Living Allowance (DLA) or Child Disability Payment (CDP) at either:
- the higher or lower rate for the mobility component,
- or the higher or middle rate for the care component
- have a visual impairment
- have a hearing impairment
- have epilepsy
- receive Attendance Allowance or Severe Disablement Allowance or Pension Age Disability Payment (PADP)
- receive War Pensioner's Mobility Supplement
- receive War or Service Disablement Pension for 80% or more disability
- buy or lease a vehicle through the Motability scheme
You will need to provide proof of eligibility when you apply. You can find full details of the eligibility requirements for a Disabled Persons Railcard at the official Disabled Persons Railcard website.
How much is a Disabled Persons Railcard?
The current price for a Disabled Persons Railcard is £20 for one year.
A three-year Railcard for only £54, saving you an additional £6.
The three-year Railcard is a perfect choice if you know you will be travelling a lot.
How much can I save with a Disabled Persons Railcard?
How much you save will depend on your journey, ticket type and how frequently you travel. Purchasing the three-year Disabled Persons Railcard will save you money if you know you will be travelling frequently.
Don’t forget, if you are travelling with a friend or carer you can each benefit from the discount and double your savings. The Disabled Persons Railcard provides more benefits than simply discounts on your train travel. You can also use it to save money on hotels and restaurants around the country as well as days out and other treats.
Check the Disabled Persons Railcard offers page for the latest deals to benefit you.
How can I get the Disabled Persons Railcard?
You can apply online at the Disabled Persons Railcard official website or by post. Make sure you have a photo of your evidence of eligibility that you can upload with your application and your card payment details. If you want to use a digital railcard make sure you have installed the Railcard App.
The application process will take up to 5 working days.
Alternatively, you can download a paper application form from the link above. Large print application forms are available. Post your completed form with a copy of your evidence of eligibility and payment to:
National Railcards
PO Box 10776
Ashby-de-la-Zouch
LE65 9FA
Please make cheques and postal orders payable to 'Disabled Persons Railcard' and allow up to 10 working days for your Railcard to be delivered.
Please note, Disabled Persons Railcards are not available to buy at the station.
What happens next?
If you buy a digital Railcard, you'll be sent a code and once you download the Railcard app and upload the card onto your phone, you can start using it straight away. If not they aim to dispatch your Railcard within one working day of ordering, but it’s best to allow up to 5 working days for your Railcard to arrive.
Your card will be sent out free of charge by First Class post, but if you prefer, you have the option to pay for Special Delivery.
Where and when can I use my Railcard?
There are no time restrictions on the Disabled Persons Railcard, so you can use it to get a discount on tickets at any time of the day.
When buying your train tickets through the CrossCountry mobile app, follow these simple steps to claim your discount.
Once your Railcard has been added in Step 6, you can search the times and prices for the right ticket for you. Your Disabled Persons Railcard discount will have been applied automatically.
Step 1
Enter your origin and destination in the app as usual.
Step 2
Now tap on the part that says '1 adult, no railcards or promotions'.
Step 3
On the next screen tap on the section that says 'Add a railcard'.
Step 4
From the menu that pops up, select 'Disabled Persons Railcard'.
Step 5
You will see the Railcard has been added. Tap 'Select'.
Step 6
The Railcard has now been added. Continue with your purchase as normal.
Are there any limitations to a Disabled Persons Railcard?
Your Disabled Persons Railcard will give you 1/3 off your ticket price for you and a friend or carer, but it cannot be used for season tickets.
What other passenger assistance does CrossCountry provide?
At CrossCountry we are committed to making your journey as hassle-free as possible.
As well as providing discounts for you and a friend or carer with the disabled persons railcard, we also provide practical assistance when you travel.
- Passenger Assistance for our guests who need extra help.
- We offer a Priority Seating service for passengers who may require additional space for their journey.
- CrossCountry also provides British Sign Language InSignLanguage Video Relay to aid communication.
We are committed to providing a safe, reliable service for all our passengers. See our Passenger Charter for more information.