Disabled Persons Railcard

What is the Disabled Persons Railcard?

At CrossCountry, we firmly believe in making rail travel more accessible to all. This means not having to compromise your plans or facing extra fees due to a disability. The Disabled Persons Railcard offers discounted rail travel for up to three years, with savings of up to 1/3 on your rail fare.

People with a wide range of disabilities are eligible for a Disabled Persons Railcard. For extra support while travelling with CrossCountry, you can discover our travel assistance to travel with confidence.

Benefits of the Disabled Persons Railcard

If you qualify for the Disabled Persons Railcard, it secures extra savings on your rail fares across the UK. Costing just £20 for one year, you can save hundreds of pounds on train tickets. The Disabled Persons Railcard also enables a carer or travel companion to benefit from savings too, so the discount goes even further!

You can purchase a one-year or three-year Disabled Persons Railcard, which come with access to affiliate discounts too - so you can make savings when staying in hotels, eating in restaurants, and much more.

How to Buy a Disabled Persons Railcard

You can apply for a Disabled Persons Railcard online or by post, with large print postal application forms available for download on the Railcard website. 

If you're applying online, you will need proof of eligibility, a passport-style photograph, and a payment card. Once your application has been approved, you can download your Digital Railcard onto the Railcard App, or your physical Railcard will arrive by post.

If you're applying through the post, you will need to send a completed application form, proof of eligibility, and a passport-style photograph.

Disabled Persons Railcard Eligibility

The Disabled Persons Railcard is available to those with a disability which makes travelling by train difficult. You can find full eligibility terms on the Railcard website. You may qualify if you:

• Have a visual impairment
• Have a hearing impairment
• Have epilepsy
• Buy or lease a vehicle through the Motability Scheme

Or if you receive:

• Personal Independence Payments or Adult Disability Payment
• Disability Living Allowance or Child Disability Payment
  • At the higher/lower rate for the mobility component
  • At the higher/middle rate for the care component
• Attendance Allowance, Severe Disablement Allowance, or Pension Age Disability Payment
• War Pensioner's Mobility Supplement
• War or Service Disablement Pension

How to Use Your Disabled Persons Railcard

There are no time restrictions on the Disabled Persons Railcard, so you can use it to access discounts on train tickets for any time of the day. 

When you are purchasing train tickets online or at a ticket machine, select your Disabled Persons Railcard to apply the discount. If you are buying train tickets at a ticket booth, inform your attendant that you have a Disabled Persons Railcard to ensure your discount is applied.

When you are travelling, make sure to have your physical Railcard with you. If you have a Digital Railcard, ensure that your phone is adequately charged so you can show your Railcard to attendants and staff when asked. 

What other passenger assistance does CrossCountry provide?

At CrossCountry, we are committed to making your journey as hassle-free as possible. That is why we provide practical assistance to aid you in your travel.

• Passenger Assistance for our guests who need extra help.  
• We offer a Priority Seating service for passengers who may require additional space for their journey.
• CrossCountry also provides British Sign Language InSignLanguage Video Relay to aid communication.

We are committed to providing a safe, reliable service for all our passengers. See our Passenger Charter for more information.